Massage – policies


Scheduling

  • I currently offer sessions on Thursday afternoons, Friday & Saturday days.
  • While the pandemic lasts, I am only scheduling 1 – 3 sessions / week at a maximum.
  • I aim to schedule sessions 1 – 4 weeks ahead of time, via email.
  • Repeating sessions can be scheduled further ahead if you pre-pay for a series.
  • Last minute / emergency relief sessions, when available, are at 2x regular rate.
  • For first time clients, please allow an extra 10 mins for our preliminary intake conversation.

Cancellations

  • Cancellations are no-cost for any pandemic-related concerns. If you have had a sudden covid-exposure risk, I expect you to reschedule our session. Similarly, if I have any sudden new exposure risk, I will inform you and reschedule our session.
  • Otherwise, 50% of fee is due for cancellations w/ less than 48hrs notice and 100% is due for cancellations with less than 24hrs notice. 

Locations

  • The Cedar Works studio – 4919 Pentridge St
    • 425 sq ft space with open ceiling as part of 15,000 sq ft 2-story high warehouse space. 
    • Not acoustically private nor very warm in winter, but best space regularly available at the moment for indoor work in pandemic times.
    • Fans & air filter help w/ airflow, space heater & table warmer help w/ comfort. 
    • Outdoor / quasi-outdoor sessions available in warmer months.
  • Home studio – 4529 Osage Ave
    • Table massage currently unavailable here
    • Hand / neck / shoulder work available on front porch
  • Outdoor / public park
    • By appointment or in conjunction with an outdoor community event
  • Your home
    • I am not currently doing indoor house calls
    • I may be able to do outdoor sessions or seated work at your home. 
  • Other wellness spaces
    • May be available with advance planning at additional cost.
    • EveryBody Movement Wellness – 4305 Locust St

Payment policy

  • Payment is due at time of service
  • I prefer cash, check, venmo, or google pay
  • In a pinch, I can accept credit cards via paypal

Gratuities

  • Gratuities are never required but always accepted and appreciated. Every extra bit helps me provide care to folks in need who cannot afford my regular rates. Revenue from this practice also helps support my artistic & community practices. 

Documentation / Confidentiality 

  • Client intake forms & notes are kept private, and will only be shared with your permission unless subpoenaed by a court. 
  • Information shared during our conversations will be kept private and confidential with the following notable exception: 
  • Licensed Massage Therapists are Mandatory Reporters – this means that I am required by law to report any knowledge or suspicion of child abuse. 

Hygiene and sanitation / infection control

  • Please be clean, having recently bathed before coming in.
  • Please do not come in if you are experiencing any symptoms of infectious disease (cough, fever, etc) or if you have recently been in contact with anyone experiencing such symptoms
  • Long before the covid-19, massage therapists had prioritized sanitation and infection control. Please see my covid-19 specific policies for my additional requirements of you and commitments to you to help minimize risk during the pandemic.

Allergies

  • I do my best to use hypo-allergenic products.
    (my default massage oils are coconut or grapeseed oil, and I use unscented laundry detergents.)
  • I sometimes use a few drops of essential oils in a diffuser to create a pleasant aroma.
  • Please notify me of any allergies, skin or respiratory sensitivities, etc. 

Draping procedures

  • Any unclothed parts of the client’s body are to be covered at all times unless being specifically worked on by the therapist with client’s consent.
  • If any draping is ever arranged so that the client does not feel appropriately covered & safe, they should immediately request an adjustment / redraping.

Required communication:

  • It is your responsibility to notify me of any changes to your condition since our last session (injuries, diagnoses, changes in medications, new allergies, etc.) 
  • To help avoid injury, it is your responsibility to provide feedback about your comfort level during the session, particularly with regards to levels of pressure or amount of traction applied.
  • It is my responsibility to check in with you about techniques used, areas of the body worked on, general comfort etc. 

Right of refusal

  • Every moment of a massage therapy session requires continuous consent of both client and therapist. 
  • Either client or therapist have the right to refuse / terminate a session at any time for any reason. 
  • Once a session is terminated, the therapist will step out and the client will promptly get dressed and leave the premises. 

Sexual impropriety 

  • Massage therapy can be an intimate practice, but not a sexual one. 
  • Any inappropriate behavior, by either therapist or client, is grounds for immediate termination of the session.

Adverse effects / Limit of liability

  • The practice of massage therapy involves contact with and manipulation of the body and all of the innate risks inherent therein. 
  • My first goal in all of our sessions is to do no harm.
  • Massage may sometimes result in adverse effects (nausea, dizziness, etc.)
  • By consenting to a massage session you agree to hold me harmless and not liable for any accidental injury or adverse effects that you might experience during the course of the session including transmission of covid-19 or any other disease and you agree not to sue me for any reason. 

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If you’d like to work together after having reviewed the info above, get in touch via email: jj@jjtiziou.net or text message to 267-251-5464.